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Privacy Policy for Budget Print Online

Effective Date: September 9, 2025

At Budget Print Online (operating as budgetprintonline.com, “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make purchases, or interact with our services. By using our site or services, you consent to the practices described in this policy.

We comply with applicable privacy laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) for EU users, and other relevant regulations. If you have questions or concerns, please contact us at support@budgetprintonline.com or via our 24/7 customer service.

1. Information We Collect

We collect information to provide and improve our printing services, process orders, and enhance your shopping experience. The types of information include:

Personal Information

This is data that identifies you as an individual, collected when you:

Create an account or sign in.
Place an order for products like custom stickers, flyers, or business cards.
Contact customer support or subscribe to newsletters.

Examples include:

Name, email address, phone number, and mailing address.
Payment details (e.g., credit card number, billing address) processed securely via third-party gateways.
Design uploads or file submissions for custom printing.

Non-Personal Information

This is anonymized data that doesn’t identify you directly, gathered automatically:

IP address, browser type, device information, and operating system.
Browsing behavior, such as pages viewed, time spent on site, and referral sources.
Usage data from cookies and analytics tools (see Section 6).

We may also collect information from third parties, like shipping providers for delivery updates.

2. How We Collect Information

Directly from You: Through forms (e.g., checkout, contact us), account registration, or customer service interactions.
Automatically: Via cookies, web beacons, and similar technologies as you navigate the site.
From Third Parties: Payment processors (e.g., Stripe, PayPal), shipping services (e.g., USPS, UPS), or marketing partners for fraud prevention and analytics.

For international users, we may collect additional details to comply with local laws, such as consent for data transfers.

3. How We Use Your Information

We use collected data to:

Process and fulfill orders, including printing, shipping, and tracking.
Provide customer support, respond to inquiries, and manage your account.
Send transactional emails (e.g., order confirmations) and promotional offers (e.g., about our 5% off sale with code GET5), if you opt-in.
Improve our site, products, and services through analytics and user feedback.
Prevent fraud, enforce terms, and comply with legal obligations.
Personalize your experience, such as recommending popular categories like business cards or banners.

Under GDPR, we process data based on contract necessity, legitimate interests (e.g., site security), or your consent.

4. How We Share Your Information

We do not sell your personal information. We share it only as necessary:

Service Providers: With trusted vendors for order fulfillment (e.g., printers, shippers), payment processing, and analytics (e.g., Google Analytics). These parties are contractually obligated to protect your data.
Legal Requirements: If required by law, subpoena, or government request; to protect our rights, safety, or property; or in the event of a merger, acquisition, or sale of assets.
Business Transfers: In a business sale or restructuring, your data may transfer to the new owner.
With Your Consent: For marketing partners or affiliates, only if you explicitly agree.

For EU/UK users, data transfers outside the EEA use Standard Contractual Clauses. Under CCPA, we disclose categories like identifiers and commercial info to service providers but not for monetary gain.

5. Data Security

We prioritize your data’s security using industry-standard measures:

Encryption for payment information (SSL/TLS).
Secure servers and access controls for stored data.
Regular audits and compliance with PCI DSS for payments.

While no system is impenetrable, we strive to protect against unauthorized access, loss, or misuse. In case of a breach, we will notify affected users and authorities as required by law.

6. Cookies and Tracking Technologies

Our site uses cookies—small files stored on your device—to enhance functionality:

Essential Cookies: For cart management and secure logins.
Analytics Cookies: To track site performance (e.g., via Google Analytics).
Marketing Cookies: For personalized ads, if you consent.

You can manage cookies via browser settings or our cookie banner. Disabling them may limit site features. We also use pixels and similar tools for email tracking and retargeting.

For detailed info, see our Cookie Policy (to be created if needed).

7. Your Privacy Rights and Choices

You have control over your data:

Access and Update: View or edit your information via your account dashboard.
Deletion: Request removal of your data (subject to legal retention, e.g., for orders).
Opt-Out: Unsubscribe from emails via links or preferences; opt-out of sales under CCPA.
Do Not Sell/Share: We do not sell data, but you can request opt-out notices.
GDPR Rights: EU users can request rectification, restriction, portability, or object to processing. Submit requests to privacy@budgetprintonline.com.

We respond to verified requests within 30-45 days (extendable under law). For California residents, details on sales/opt-outs are in our CCPA notice.

8. Children’s Privacy

Our services are not directed at children under 13 (or 16 in some jurisdictions). We do not knowingly collect data from minors. If we discover such data, we will delete it promptly. Parents/guardians can contact us for inquiries.

9. International Data Transfers

As a US-based company, data may be stored or processed in the US or other countries. We ensure adequate protections for international transfers, including for EU data.

10. Retention of Information

We retain data only as long as needed:

Order-related info: 7 years for tax/audit purposes.
Marketing data: Until opt-out or inactivity.
Account data: Until deletion request.

After retention, data is securely deleted or anonymized.

11. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or laws. Significant updates will be posted here with a revised effective date. Continued use after changes implies acceptance. Check back periodically.

12. Contact Us

For privacy questions, rights requests, or complaints:

Email: privacy@budgetprintonline.com
Phone: 1-800-BUDGETP (toll-free, 24/7)

We aim to respond within 30 days. For EU users, you may contact your local data protection authority.

Thank you for trusting Budget Print Online with your information. We value your privacy as much as your business!

Privacy Policy