Thank you for shopping with Budget Print Online. We want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we offer a straightforward return policy to ensure your experience is positive and hassle-free.
General Conditions for Returns:
- Returns Eligibility:
- We accept returns for defective products only
- We accept exchanges
- You may return most new, unopened items within 30 days of delivery for a full refund. We may also accept returns beyond 30 days under certain circumstances; please contact us for more information.
- Items Excluded from Returns:
- Customized or personalized items cannot be returned unless they are defective or damaged upon receipt.
- Opened or used items cannot be returned unless they are defective or damaged upon receipt.
- Return Process:
- To initiate a return, please get in touch with our customer service team within 30 days of receiving your order to obtain a Return Merchandise Authorization (RMA) number.
- Pack the items securely in the original packaging, if possible, and include the RMA number inside the package.
- Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., you received an incorrect or defective item).
- Refunds:
- Refunds will be issued to the original payment method used during the purchase.
- Once we receive your return, please allow up to [number of days] for us to process your return and issue your refund.
- Damaged or Defective Items:
- If you receive a damaged or defective item, please contact us immediately for assistance. We will work with you to replace the item or issue a refund as quickly as possible.
- Exceptions:
- Please note that certain items may have specific return policies or may not be eligible for return. These exceptions will be clearly noted on the product page.
Contact Us: If you have any questions about our return policy or need assistance with a return, please don’t hesitate to contact our customer service team at [contact information].
Policy Last Updated: 6/30/2024]
This return policy is designed to provide you with the confidence and convenience to shop with us knowing that your satisfaction is our top priority. Thank you for choosing Budget Print Online!